Terms and Conditions

Terms and Conditions

Last Updated: May 2025

Welcome to Silver Mountain Glass. These Terms and Conditions outline the rules and regulations for use of our services and website, as well as your rights and obligations regarding data privacy, communication, and legal compliance.

By accessing or using our Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Service.

1. Interpretation and Definitions

Refer to the definitions in our Privacy Policy section for terms such as “Service,” “Personal Data,” “Data Controller,” “Usage Data,” “Cookies,” etc. These definitions apply equally here.

2. Communications via SMS

By providing your mobile number to Silver Mountain Glass, you agree to receive conversational messages related to appointments, deliveries, or service inquiries from Silver Mountain Glass.

• Message frequency may vary, typically 1–2 per month.

• Data collected may include your name, email, mailing address, and mobile number via forms, emails, or third-party booking tools.

• Data is stored securely and retained while you are subscribed.

• You may opt out anytime by replying STOP or emailing info@silvermountainglass.com or calling (435) 640-9982.

• Standard messaging and data rates may apply.

• You can reply HELP or INFO to receive support details via text.

3. Privacy and Data Collection

Our Privacy Policy governs how we collect, use, and protect your information, including but not limited to:

• Types of Data Collected

• Use and Sharing of Data

• Cookies and Tracking

• Retention and Security

• Data Transfers

Your use of the Service implies acceptance of our data practices. We never sell or share your personal data with third parties for marketing purposes.

4. GDPR and CCPA Compliance

If you reside in the EU or California, you have specific rights under GDPR and CCPA:

GDPR Rights Include:

• Access, update, or deletion of your data

• Objection to processing

• Data portability

• Withdraw consent at any time

CCPA Rights Include:

• Right to know what personal data is collected

• Right to opt out of data sale

• Right to request deletion

• Right to non-discrimination

Refer to the full Privacy Policy for detailed instructions on exercising these rights.

5. Facebook and Third-Party Integrations

We may use third-party platforms such as Facebook for marketing purposes. We are joint controllers for data collected via our Facebook Fan Page. Facebook’s own privacy policies apply to data they collect through their platform.

6. Usage and Access Restrictions

• You may not misuse the Service in any way that could harm Silver Mountain Glass, our systems, or other users.

• You agree not to use the Service for unlawful purposes or in violation of any applicable laws.

7. Limitation of Liability

Silver Mountain Glass is not liable for:

• Any data loss, service interruption, or SMS delivery failures due to carrier issues.

• Damages arising from unauthorized access to or use of your personal data, despite our best security practices.

8. Termination

We reserve the right to terminate or suspend access to the Service without prior notice if you violate these Terms or any applicable law.

9. Amendments

We may modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Service indicates acceptance of any changes.

10. Contact Information

For questions or concerns about these Terms or your data rights, contact us:

• Website: https://www.silvermountainglass.com/contact/

• Email: info@silvermountainglass.com

• Phone: (435) 640-9982

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